Wednesday, May 9, 2007

My Staff Party

There are 2 types of staff party.

1) The staff party where all staff are invited
2) The staff party where one member of staff invites all his family and friends to stay at the hotel (usually due to a wedding/christening/funeral)

I dislike both, but especially the family and friends party. This is because only 'back-of-house' staff are allowed to have family and friends parties. Most 'back-of-house' staff are unable to empathise with serving staff, and are unaware of the 'front-of-house' rules.

You would have thought that as most guests can work out what they are and they are not allowed to do, staff guests should be able to as well - You would be wrong.


At the last staff party the guests:

1) Smoked in our no smoking room - When asked to stop they would... and would then light up again as soon as we left

2) Complained about slow service - There was a wedding on as well and I was attempting to serve 80 people at a drinks reception

3) Snuck into the wedding party and started to eat the buffet

4) Ordered Dominoes to the bar

5) Waited till the bar was unattended, then walked in and started pouring drinks themselves

6) Let their children run everywhere, free of supervision throughout the hotel

7) Kept me in the bar till 4am, then decided it was time to go to bed and left without even saying thank you - They didn't tip me either

Additionally, when we went round afterwards to clean up we discovered that as there were no ashtrays in the no smoking room they had been putting their cigarettes/cigars out on the carpet.

The member of staff who was throwing this party, hid for most of it, keeping his head down and trying to interact with the rest of the staff as little as possible. In the meantime, he let his guests get away with everything. Whenever we corrected them, they just replied that he'd said it was okay.

What I don't understand is how this member of staff has not been banned from having staff parties. This happens every time...

5 comments:

Arriva Driver said...

Everytime I read this blog, I get images of Hotel Babylon TV Programme for some bizarre reason.

Anonymous said...

That's disgusting, it's bad enough dealing with regular guests, but for in a situation like that its even worse.

Let me guess... the member of staff was in sales or accounts or something, one of the types who never sets foot in the canteen when Housekeeping or F & B are in there?

D said...

I actually get told the Hotel Babylon thing fairly often when chatting to guests. If we get friendly, people do want to know what goes on behind the scenes and it always crops up.

Oh, and a fantastic guess from Jamie! That particular member of staff is an accountant!

Anonymous said...

Then he should be billed for the damage his guests did...

Anonymous said...

Hotel Babylon... Fawlty Towers...