My Training

I was recently given the task of training a new barman. I was told the guy had bar experience, so it should just be an induction, familiarising him with the specific way we did things. As a hotel bar, we are expected to do table service, serve to core standards, take care of room service, and of course, stay open 24 hours. This shouldn't actually take long to explain to someone with bar experience. It didn't even take that long to train a girl who had no experience. Within a week she was doing shifts on her own.


What I wasn't told was that the bar experience the guy had, was 4 years out of date...


... and he was an idiot.


This may sound harsh, but he has now had 5 weeks of training and still cannot:-

1) Cut fruit properly

2) Remember which fruit goes in which drink

3) Change a keg

4) Change a gas canister

5) Remember to carry a tray at all times

6) Remember how to properly address guests

7) Remember to NOT answer his phone on bar

And possibly the most impressive...

8) Remember that when he locks up, he should actually LOCK UP, not just close the shutters